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Senior Account Manager

Welcome to SDM Agency. Digital Marketing, Done Better.

About the job

If you are looking for flexibility in where you work, an agency with a great culture (no late nights or weekend work) but still fast-paced where no two days are ever the same – then this is the dream role for you.

Established in 2012, for our next growth phase we’re looking for an experienced Senior Account Manager , who is ready for the next big leap in their career.

We are a growing team of strategic thinkers, super-clever-techies, data-fanatics and go-getters.

But we are also very much human.

And, of course, we also like to have a little fun along the way.

We have a great team culture and enjoy our playtime as much as our work time.

About you

You have worked 2.5 to 3 years + in a digital marketing agency and are now looking for a role where you can take more ownership, and provide strategic insights while growing personally and professionally with an ambitious team.
Big brands and big campaigns are what get your creative juices flowing and you will be given the opportunity to lead the campaigns and strategic thinking with our top clients. And we might add some of the nicest people you would want to work with.
Sitting high above the harbour and almost above the clouds in our Barangaroo office, you will be strategising and directing million-dollar digital campaigns, dreaming up amazing customer journeys and delivering next-level CX. #
You are a brilliant multitasker and understand we live in a digital first world, and you thrive on reviewing the data of your successful campaigns
All while enjoying the banter and laughs with our tight-knit team and easy-going culture.
When it comes to design and development you will also collaborate remotely with our production team in the Kingscliff office, where we also hold off-site team events regularly.
Must have
  • Reside in Sydney.
  • Unrestricted working rights for Australia
  • A desire to learn by doing

PERKS - What’s in it for you?

Besides working with the smartest digital marketing agency in Sydney (we think) and the best colleagues, there are some pretty convincing perks in the package:
  • Long-term growth outlook in the business
  • Opportunity to contribute to the business’ success with your ideas
  • Off-sites at fun locations
  • Beachside second office in Kingscliff at the Northern NSW Coast
  • Work across different verticals: education, financial services, telecommunications, legal services, non-profit, health and wellness, recruitment and other business services etc
  • Learning and development opportunities
  • Open and collaborative culture
  • Flexible working arrangements
  • Competitive salary
  • Performance-based bonus scheme
To read more about us and our mantra

RESPONSIBILITIES

Your tasks will include, but are not limited to:
STRATEGIC
  • Strategising digital marketing campaigns
  • Building go to market strategies
  • Analysing campaign performances
  • Providing insights and recommendations to optimise ad campaigns
  • Providing support to our campaign coordinators

OPERATIONAL

  • Day-to-day account management
  • Managing the client-agency relationship
  • Facilitating Work-In-Progress Calls/Meetings and client workshops
EXPERIENCE
  • Minimum 4+ years of work experience in the marketing industry (agency or client side)
  • Minimum 2.5+ years Digital Marketing account management experience
  • Tertiary qualification in Marketing & Communications (majors in digital)

KNOWLEDGE

  • Social Media Marketing: Facebook Ads, LinkedIn Ads, TikTok, Pinterest
  • Google Marketing Platform: GTM, GSC, GA, GMB
  • Google Ads
  • Customer Journey Mapping
  • Marketing Automation: Hubspot preferred but also, MS Dynamics, Salesforce, Zoho or Active Camapign
TECHNICAL SKILLS
  • Digital Marketing Strategy
  • Data & Analytics
  • Campaign Builds
  • Campaign Optimisation
SOFT SKILLS
  • Strategic and Growth Mindset
  • Thrives in a fast-paced environment, delivering multiple priorities at once
  • Can deal with adversity and things not going as planned
  • Outstanding collaboration skills
  • Proactive and always shows initiative
  • Excellent oral and written communication skills
  • Exceptional organisation skills
  • Empathy
  • Passionate about emerging industry trends
NICE TO HAVE
  • Experience in Lead Generation Marketing
  • Experience in B2B Marketing
  • Experience in Team Management
  • CRM: Hubspot, Active Campaign
  • Native Ads: Taboola, Outbrain
  • WordPress HTML
  • On-Page SEO
  • Experience in Project Management tools (Monday.com, Asana, Trello)
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